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Tuesday, December 24, 2002

 

More Understanding

In Our Own Time
Another Excerpt

"Why can't you be more understanding?" Kellie was yelling in whispers and trying to ignore Andrew. She cleared, set, and re-cleared all the tables that were sufficiently distant from any customers.

David watched the pattern of a familiar argument unfold. This time he was determined to intervene with what he considered final and conclusive answers; he stepped forward in assistance.

"You keep out of it!"

David figured she'd appreciate his input once she heard what he had to say. "There simply isn't any such thing as somebody who is 'more understanding'". David used his fingers to place the phrase in quotes, though it was hardly appropriate. "There are people who understand more, and there are frauds. You can't be more understanding unless you actually understand more."

"Michael is more understanding." Kellie clearly wasn't, thought David, as he continued.

"I think you'll find Michael is just as bewildered as Andrew is. His special 'understanding' lies in knowing what you want and giving it to you regardless of his level of comprehension."

"Yes! That's exactly right. What's wrong with that?"

"What's wrong with it is that it's fraudulent. It neglects that fact that people are more than just their relationships with other people. They have this intrinsic measure of how much they actually understand � and surely this should be the primary factor in determining how understanding they appear to be."

"Well - intrinsically - understands Michael understand more."

"I doubt it. I'd suggest you ask him to explain."

Apparently, Kellie played that scenario through in her head. She retorted, "It doesn't make any difference!", with the implication that Michael's attempts at explanation probably wouldn't assist her argument.

"Maybe that's the problem. Maybe to you there is no difference. Maybe it doesn't matter to you how somebody actually feels about you, as long as you get..."

"Maybe you're afraid to show how you feel. Maybe you're afraid to actually do anything! You're all talk you know!"

Andrew was silent; but he was obviously keen to resume what he considered his argument. David, rather conveniently, finally chose to return Andrew his baton; there was a sudden desire to spend some time in the basement at the library.

Wednesday, December 18, 2002

 

Commanding Heights

Readers in the US may have already come across PBS series 'The Commanding Heights'. Australian readers, I'm sorry to say, I've told you about it one day too late � the final part was on SBS last night.

The series compliments the book of the same name (Both the book and the DVD of the series are available from Amazon. Christmas presents perhaps?)

The book is a history of the global economy over the past 50 years or so with a focus on the battle between governments and markets.

Remember 'The Incrediable Shrinking Management' MWT article? As the global economy changed over the last 50 years, so will organisational management in the next 50 (sooner, probably).

Just check out the Amazon reviews for the types of resistance you're going to get on the way to market-based management of the firm.

For more info try www.commandingheights.com.

As a bonus, the existence of the Commanding Heights book and series revives my faith in EDS. The production of the series was partially sponsored by EDS.

Thursday, December 12, 2002

 

Do as I say, not what I do!

After trying to convince everybody I've met for the last few years that they should write fiction, somebody was bound to ask the obvious: 'Why don't you do it yourself?'... It starts like this.

Any resemblance to actual persons, living or dead, or me, is entirely coincidental. I'm seriously not this loathsome a character (you've gotta beleive me! :-).

In Our Own Time
by MDG

"Damn beige boxes!". I flipped the keyboard across the desk. The clatter of the keys was tremendous; precisely the effect I'd wanted to achieve. It was all very passionate, all very tortured genius. This was certainly the tantrum of a man about to crack. This was an unanswerable cry for help. Unanswerable because I was crying the for the loneliness of being without peers. Crying for the absence of challenge and endeavours worthy of my intellect.

"What's wrong?". Well, nothing specifically. I didn't even have any idea of what I'd been working on. Actually, I think I was simply reading some emails. There was a report to be done but I hadn't really started yet; how could I? I'd emailed a few questions about which template to use the night before and hadn't received a response � once again I was waiting around for everybody else.

"I've just lost my file". How long should I say I'd been working on this imaginary file? 2 hours? 2 days? How much work could I claim to have lost without somebody suggesting I call tech. support and let them snoop through my hard drive? I didn't know what was in this damn beige box and I didn't want anybody else knowing. I'd received an email the other day claiming that it was possible to see every web site I'd looked at for months. Did this include when I clicked on a pictured in an unsolicited email? Was I not supposed to click on those images?

"Did you save it? Did you make a backup?". Of course I made a backup! I'm not stupid. I know how to use these contraptions � I just find them infernal. Or at least I would have saved it. But there is no file � I wasn't working on a file! I just wanted everybody to know I was upset. Don't they understand � this isn't about the file. "Yes; I have a backup from this morning".

"That's not too bad then". Yes. But I'm still frustrated. Remember; I just threw my keyboard. Surely, that's something you have to talk to me about? Maybe we should call Workplace Health and Safely or something � this is a serious incident. There must be a report that we're supposed to fill out.

I wish I hadn't moved the glass of water on my desk before I tossed the keyboard. It would have been knocked over for sure. Those papers on the left would have definitely been ruined. The ink from those flyers would have certainly stained the desk. There was quite a bit of water in the glass � some of it would have leaked off into my lap. I'd have had to stand up cursing and brushing water off my pants. "Yeah. Shouldn't hold me back too much. I'll just use the backup."

For the rest of the day I kept to myself. I climbed up on a swivel chair to remove an old Christmas decoration; I moved a computer monitor from one desk to another without using a trolley; I emptied all the coffee pots and didn't refill them; I loudly performed all the nasty bits from all two gangster rap songs I could recall; and I replied to the CEO's weekly email with an equally banal account of my week, and how I thought it might be beneficial if he saw things from my perspective, how I valued his opinion, and how I welcomed any feedback he might have on my strategy.

Nobody complained. I wasn't sacked. I didn't think about Leisa once. I left work early to visit the local library and my friend Minuet.

Minuet was an unrequited childhood sweetheart turned dear old friend. Friendship hadn't been my idea � I guess she simply got sick I me following her around and making her papier-m�ch� roses. Not that I ever sent her the roses. In fact, a papier-m�ch� rose needs to be rather large and awkward if you ever hope to get the level of detail right.

She was shy and unconfident growing up. Unfortunately, she was also stunningly beautiful and therefore much of the population took the lack of confidence as laziness, and the shyness as snobbishness. My experience with Minuet has made me reluctant to make such denouncements of the beautiful; even though I've learnt the generalisations to be largely reliable.

As Minuet dusted shelves and made faces at what I judged were hideous misfilings and unforgivable abuses of the dewy-decimal system, I explained to her each and every variation of how little I'd thought of Leisa all day.

Minuet never tired of these conversations. She would respectfully comment that I felt things more deeply than most people and that it moved her. There was something about the way she said it, however, that implied I could move her til the cows come home but it still wasn't normal and she was pretty pleased it was me and not her.

I'd met Leisa nine months before and instantly fallen in love with her. For me there was no other way of falling in love with anybody. So much so, that I would sometimes have to retrospectively play the mental trick of having always loved somebody, when at first I hadn't really noticed them.

It actually helped to badger and abuse every mildly attractive woman that you met just in case you later took a fancy to them and had to sight examples of telltale signs that you really liked them all along. Perhaps this process was a little counter-productive; now I think about it.

Anyway, Leisa had been different. In fact, I don't think I'd even gone to the bother of meeting her before I'd started to fall in love. There is a precedent to this, I believe, in an Oscar Wilde play � and not surprisingly, I read quite a bit of Oscar Wilde leading up to Leisa's arrival. So the whole process just seemed to be such a quaint thing to try.

As a new start at the company I worked for, Leisa was to undergo 2 weeks of training. The training would be conducted by about 6 different employees rotating as teachers. This was based on the premise that while two continuous weeks of teaching in a corporate environment would be utterly unbearable, two continuous weeks of corporate education couldn't be avoided.

It was 6 days into Leisa's (and three other three non-descript new starts�) training before I even saw her. But she was spoken about. She was not held above the others in any way but her name stood out. I latter wondered if it was just because it was spelt wrong. I'd seen it written in emails and on training materials and perhaps I was just a sucker for slightly exotic spelling?

The truth is it didn't make any sense. That I loved this woman before I met her must have been pure magic. Had we spent the rest of our lives together it would have been something that I repeated too often to grand-children and aged-care nurses but now it seemed 'I loved her before I met her' was the ramblings of a very pathetic man indeed � determined not to get over things and move on.

---

Hmmm... And there's already more of the same... Continue?

 

Guess Who's Back, Back again...

I'm back - both in the sense that the hacking of my site has been fixed and that I think I've managed to put to bed some recent and distracting personal problems.

Both experiences have left a rather bitter taste in my mouth. It appears some people are so vapid that other human beings only register as mildly curious social experiments... and hackers annoy me too. :-)

I'm currently working in Brisbane (for the next few months at least) spending every couple of weekends in Sydney. I also have no mobile phone, so email is the best / only way to contact me.

Regarding my site being hacked. Good news is it appears that nobody viewing my web site or the AvantGo channel was at risk. I do, however, apologise for the inconvenience and alarm this may have caused.

I've just added tonight's article called 'Management by Inspecting, Governance by Sampling', which is simply an example of 'rule by law'; acknowledging that such an approach must apply to the managers and the managed. My definition of 'management' as opposed to 'governance' is also based on this.